Please read these Terms & Conditions carefully before using the max99 platform. By accessing or using max99, you agree to be bound by these terms in full.
These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Player", "User", "you") and max99 ("max99", "we", "us", "our"), governing your access to and use of the max99 online gaming platform available at max99.bid and all associated services, games, promotions, and features (collectively, the "Platform").
max99 operates under the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR), the official government body responsible for overseeing all gaming operations in the Republic of the Philippines. All activities on the max99 Platform are subject to PAGCOR regulations and applicable Philippine law.
By registering an account, accessing the Platform, or placing any wager on max99, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.
Your use of the max99 Platform constitutes your unconditional acceptance of these Terms. If you do not agree with any part of these Terms, you must immediately cease using the Platform and close your account.
These Terms apply to all users of the max99 Platform, including registered players, visitors, and any person who accesses any part of the Platform. max99 reserves the right to modify these Terms at any time. Continued use of the Platform following notification of any changes constitutes acceptance of the revised Terms.
These Terms are written in English. In the event of any inconsistency between an English version and any translation, the English version shall prevail.
The max99 Platform is strictly intended for adults. In accordance with Philippine law and PAGCOR regulations, you must be at least 21 years of age to register an account and participate in any gaming activity on the Platform.
By registering, you represent and warrant that:
max99 reserves the right to request proof of age and identity at any time. Accounts found to belong to persons under 21 years of age will be immediately suspended, all winnings forfeited, and deposits returned in accordance with applicable regulations.
To access the full features of the max99 Platform, you must register a player account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to keep it accurate and complete.
Each player is permitted to hold only one (1) account on the max99 Platform. The creation of multiple accounts by a single individual is strictly prohibited and may result in the suspension or permanent closure of all associated accounts and the forfeiture of any balances therein.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify max99 immediately at [email protected] if you suspect any unauthorized access to or use of your account. max99 shall not be liable for any loss or damage arising from your failure to safeguard your account credentials.
max99 reserves the right to refuse registration, suspend, or terminate any account at its sole discretion, including where it suspects fraud, money laundering, or any violation of these Terms or applicable law.
All transactions on the max99 Platform are conducted in Philippine Peso (PHP / ₱). max99 supports deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank, subject to availability and applicable transaction limits.
The minimum deposit amount is ₱100. Minimum and maximum withdrawal amounts are as specified in the Platform's banking section and may be updated from time to time. Deposits are generally credited to your account instantly upon confirmation from the payment provider.
Withdrawals are subject to identity verification (KYC) requirements in accordance with PAGCOR regulations and the Philippine Anti-Money Laundering Act (AMLA). max99 reserves the right to request supporting documentation before processing any withdrawal. Withdrawal processing times vary by payment method and are subject to standard banking hours.
max99 does not accept deposits from third-party accounts. All deposits must originate from a payment account registered in your own name. Any funds deposited from a third-party source may be confiscated and the account suspended pending investigation.
max99 offers various bonuses and promotional offers to eligible players from time to time. All bonuses are subject to specific terms and conditions, including wagering requirements, minimum odds, eligible games, and expiry periods, which will be communicated at the time the bonus is offered.
General bonus terms include:
Players are encouraged to review the specific terms of each promotion before participating. For questions about any promotion, contact our support team at [email protected].
All games available on the max99 Platform use certified Random Number Generators (RNGs) that have been independently tested and audited to ensure fair and random outcomes. Return-to-player (RTP) percentages for all games are available within the Platform.
max99 is committed to providing a fair gaming environment. Any attempt to manipulate game outcomes, exploit software vulnerabilities, use automated betting systems (bots), or engage in any form of cheating is strictly prohibited and will result in immediate account suspension and forfeiture of all funds.
In the event of a technical malfunction or error that affects the outcome of a game, max99 reserves the right to void the affected bets and return stakes to players. max99's decision in such matters shall be final.
The following activities are strictly prohibited on the max99 Platform:
Violation of any of the above prohibitions may result in immediate account suspension, forfeiture of all balances, and referral to the appropriate law enforcement or regulatory authorities.
max99 is committed to promoting responsible gaming and takes its obligations under PAGCOR regulations seriously. We provide a range of tools to help players manage their gaming activity, including deposit limits, session time limits, cooling-off periods, and self-exclusion options.
If you believe you may have a gambling problem, we strongly encourage you to use our self-exclusion tools or contact our support team at [email protected] for assistance. You may also seek help from professional support organizations. max99 enforces a strict 21+ age policy and will not knowingly permit underage individuals to access the Platform.
For more information on responsible gaming tools and resources available on the max99 Platform, please visit our Responsible Gaming page.
max99 collects, processes, and stores personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. By using the Platform, you consent to the collection and processing of your personal data as described in our Privacy Policy.
max99 will not sell, rent, or otherwise disclose your personal data to third parties except as required by law, as necessary to provide the Platform's services, or as described in our Privacy Policy. For full details on how we handle your data, please review our Privacy Policy.
All content on the max99 Platform, including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall design and compilation of the Platform, is the property of max99 or its content suppliers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, non-commercial gaming purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the Platform without the prior written consent of max99.
To the maximum extent permitted by applicable law, max99 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of goodwill, arising out of or in connection with your use of or inability to use the Platform.
max99's total liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your max99 account in the thirty (30) days preceding the event giving rise to the claim.
The Platform is provided on an "as is" and "as available" basis. max99 makes no warranties, express or implied, regarding the Platform's availability, accuracy, reliability, or fitness for a particular purpose. max99 does not guarantee uninterrupted or error-free access to the Platform.
max99 reserves the right to suspend or terminate your account and access to the Platform at any time, with or without notice, for any reason, including but not limited to a breach of these Terms, suspected fraudulent activity, or compliance with a legal or regulatory requirement.
You may close your account at any time by contacting our support team at [email protected]. Upon closure, any remaining balance in your account (after deduction of any applicable bonuses or amounts subject to investigation) will be returned to you via your registered payment method, subject to verification requirements.
Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, indemnity, and limitations of liability.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms or your use of the max99 Platform shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
max99 operates under the oversight of the Philippine Amusement and Gaming Corporation (PAGCOR). Any regulatory complaints may be directed to PAGCOR through its official channels. max99 will cooperate fully with any PAGCOR investigation or inquiry.
max99 reserves the right to amend, update, or replace these Terms at any time. When we make material changes, we will notify registered players via email or a prominent notice on the Platform. The date of the most recent revision will always be indicated at the top of this page.
Your continued use of the Platform after any amendments have been posted constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Platform and may request account closure by contacting our support team.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the max99 support team:
We aim to respond to all written inquiries within 24 hours. For urgent account-related matters, we recommend using the live chat feature available on the Platform for the fastest response.
As a PAGCOR-regulated platform, max99 is committed to upholding these player protections at all times.
max99 operates under the full PAGCOR regulatory framework. Every aspect of our operations — from game fairness to financial transactions — is subject to government oversight, giving you the assurance of a properly licensed platform.
All deposits and withdrawals on max99 are processed through verified payment channels including GCash, PayMaya, BPI, BDO, and Metrobank. Your funds are protected by 256-bit SSL encryption and strict KYC verification procedures.
Every game on the max99 Platform uses independently audited RNG technology. Published RTP rates and transparent game mechanics ensure that every Filipino player gets a genuinely fair chance on every spin, hand, or bet.
max99 complies fully with the Philippine Data Privacy Act of 2012 (RA 10173). Your personal information is never sold to third parties and is processed only for the purposes described in our Privacy Policy.
max99 provides deposit limits, session reminders, cooling-off periods, and self-exclusion options to help players stay in control. Our 21+ age policy is strictly enforced, and our support team is available 24/7 to assist players who need help.
Our dedicated Filipino support team is available around the clock via live chat and email. Whether you have a question about these Terms, a payment issue, or a game query, we're here to help every hour of every day.
Now that you've reviewed our Terms & Conditions, sign in to your max99 account and enjoy over 1,200 PAGCOR-regulated games — from slots and live dealer to PBA betting and sabong — all in Philippine Peso.